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The hotel is conveniently located right beside the Pancake House, with great amenities, but unfortunately there is an annoying hum from the overhead ventilation system. The rooms are spacious and just like the photo, perfect for families, although the hottub was out of order. The service was friendly and accommodating, allowing us to check in without any credit card. The dining experience at the nearby Pancake House was good, offering high-quality products.
Rooms
9.0
The rooms were spacious, just like the photo, and ideal for our kids.
Service
8.0
The staff in the hall were very friendly and gracious, as always.
Location
7.0
The hotel has great amenities nearby, right beside the Pancake House, but unfortunately, the hottub was out of order during our stay.
Dining
8.0
The dining experience at the Pancake House was good, with high-quality products.
Facilities
8.0
The hotel facilities, like the mock fireplace and food prep area, were convenient and well-equipped.
Paul
United Kingdom,
January
2024
8.4/10
The hotel had wonderful and spacious rooms with a very comfortable bed, but they were not very clean as the vents were furry and dirty. The service was exceptional, with friendly and cooperative staff always greeting with a smile. The location was the best, modern, clean, and close to many attractions. Dining was amazing but a bit delayed. The facilities were awesome with a couch, desk, and kitchen area.
Rooms
7.0
The room had lots of space and a very comfortable bed.
Service
9.0
The staff were treating Indigenous families with friendliness and cooperation.
Location
9.0
The location was the best, close to many attractions and modern.
Dining
8.0
The dining experience was amazing with gourmet pizzas.
Facilities
9.0
The facilities were awesome with a couch, desk, and kitchen area.
Alfred
United Kingdom,
August
2023
7.8/10
The hotel offers large spacious rooms that feel a bit hot and muggy and appear outdated compared to the images. The staff are very nice and helpful, although there was an issue with the guestroom. The location is excellent, right next to Polo Park and close to the airport, even with the distance to various attractions. The facilities provide a family-friendly environment, ideal for a weekend getaway.
Rooms
7.0
The rooms are large and spacious but feel a bit hot and muggy and look outdated.
Service
8.0
The staff are very nice and helpful, offering a guestroom despite the issue.
Location
9.0
The location is excellent, right next to Polo Park and close to the airport, providing convenience to various attractions.
Dining
7.0
The dining experience at the Pancake House was good, complemented by fast-food options nearby.
Facilities
8.0
The facilities cater well to families, making it ideal for a birthday party weekend.
convenient location
outdated rooms
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